Throughout LRI'S website – the following terms are used interchangeably: Workforce readiness skills, workplace success skills, soft skills, employability skills, interpersonal skills, workplace behaviors, behavioral competencies, social skills, career readiness skills and behavioral effectiveness skills. Skills and competencies are also used as synonyms.
soft skills training

Validity, Fairness and Legal Concerns

LRI’s video assessments can be used fairly with all groups in a diverse workforce, with no disparate impact.

Each video assessment program has been statistically validated prior to its introduction to the marketplace. Personnel from a variety of organizations have been assessed and their results compared with actual on-the-job performance. This provides a statistical measure of how accurately the system assesses job performance. Each assessment program has proven to be four to five times more predictive of job performance than the typical job interview. Equal Employment Opportunity Commission (EEOC) considerations are taken into account in the validation of the video assessments. Each assessment program predicts the performance of various subgroups equally well (i.e., females, males, blacks, whites, older workers, etc.), which complies with guidelines set by the EEOC.

LRI assessment programs are consistent with the requirements of the Americans with Disabilities Act (ADA) and the EEOC (The Civil Rights Act of 1991). Click here for a full statement on AccuVision's compliance with EEOC and ADA.

NOTE: Each LRI assessment program is rigorously validated before its release. This national norming process ensures fairness – and it ensures that each program and each assessment uses a consistent standard against which individuals are measured; this standard is employer-defined effectiveness on-the-job.


All assessment programs are available for delivery using VHS or DVD formats. The programs, Workforce Readiness Skills, Bank Teller and Financial Services Call Center, are also available for Internet delivery.

There is little difference between the on-line and the DVD versions. For the hearing impaired there are volume controls.  Likewise for visual impairment there are magnifying screens, etc.

However, for some severe learning disabilities and for people who need a translator (e.g., the video must be stopped and started) an accommodation must and can be made using the DVD and VHS but not the Internet format. Sometimes, organizations seeking Internet delivery find it helpful to also acquire an alternative delivery mode when accommodation is essential.